KTZ Express JSC implements a customer focus policy

As part of the implementation of the customer focus policy, at present, KTZ Express JSC is working to create favorable conditions to meet customer needs, as well as to eliminate barriers that hinder the development of joint cooperation.

These measures are aimed at improving the quality, speed of services provided and the provision of a range of services according to the «one-stop shop» principle. A contact center has been created that allows consumers of services to freely and quickly gain access to consultations and professional support of specialists. There are operating areas for sales of services and work with clients, for logistics and tariff policy, as well as for operational support, created to improve the Company's work system.